Privacy Policy

Introduction

Zoliks Cleaning (“we”, “our”, “us”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information.

Information We Collect

We may collect the following types of information from our customers:

• Personal Information: Name, address, phone number, email address, and other contact details.
• Service Information: Details about the cleaning services you request, including service history and preferences.
• Payment Information: Billing address, payment method, and transaction details.
• Communication Information: Any communications you have with us, including emails, messages, and phone calls. Please note that phone calls may be recorded for quality assurance and training purposes.

How We Use Your Information

We use your personal information to:

• Provide and manage our cleaning services.
• Communicate with you regarding appointments, and services.
• Improve our services and customer experience.
• Comply with legal and regulatory requirements.

SMS Terms & Conditions

By subscribing to Zoliks Cleaning SMS services, you agree to receive text messages from us. Zoliks Cleaning will send SMS messages to communicate with customers on the status of the projects they have requested to provide a better overall customer experience. For HELP, please contact us at 908-521-8438. To opt-out of receiving messages, reply with “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.

No mobile information will be shared with third parties for marketing/promotional purposes. The privacy policy excludes text messaging originator opt-in data and consent, which will not be shared with third parties. Users can opt out by replying “STOP” or request more information by replying “HELP.” Message frequency may vary, and standard rates may apply.

Text / SMS Marketing
If you choose to opt-in to SMS communications from Zoliks Cleaning, you will receive text messages at the mobile number you provide.

Frequency of Messages
Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.

Opt-Out and Support Options
You may opt out of receiving text messages at any time by texting “STOP”. Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm that you have unsubscribed. Should you wish to re-subscribe, you may text “START’ to receive SMS messages again.
For assistance with the messaging service, text ‘HELP” or contact Zoliks Cleaning

Wireless Carrier Rates and Services
Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who
assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they
provide to Zoliks Cleaning. “

Information Sharing and Disclosure

• We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.
• All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal information.
• Opt out of marketing communications.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at info@zolikscleaning.com.